Data protection

Privacy Policy


  1. Controller
    Motorrad Joo GmbH & Co. KG
    represented by Joo Beteiligungsgesellschaft mbH
    represented by its managing director Michael Joo



Hans-Böckler-Str. 36A

40764 Langenfeld

Germany


Email: info@motorrad-joo.de


  1. General Information
    We take the protection of your personal data very seriously. The processing of your personal data takes place in accordance with the General Data Protection Regulation (GDPR).
  2. Data Collection on Our Website
    When you visit our website, information is automatically collected (e.g., browser, operating system, time of access). This data serves the technical provision and security of the website.
  3. Contacting Us
    If you contact us via email or contact form, your information will be stored to process the request.
  4. Orders and Contract Fulfillment
    To process orders, we process personal data such as name, address, and payment information. This data is necessary for the fulfillment of the contract.
  5. Payment Providers
    Payment processing is handled by external providers, in particular Shopify Payments and PayPal. The respective payment providers process your data under their own responsibility.
  6. Shipping Service Providers
    For delivery, we pass on your data to shipping service providers (e.g., DHL).
  7. Platforms (Shopify & eBay)
    Our website is operated via Shopify. When purchasing via eBay, eBay's privacy policy also applies.
  8. Cookies
    Our website uses cookies to improve the user experience and for analysis and marketing purposes. The use of non-essential cookies only takes place after your consent. You can adjust your cookie settings at any time.
  9. Processing of Customer Data in the Customer Account
    If you create a customer account in our online shop, we store your provided data for managing your account and for processing future orders. You can have your customer account deleted at any time.
  10. Newsletter
    If you subscribe to our newsletter, we use your email address to regularly send you information about our offers. The registration takes place via the so-called double opt-in procedure. You can unsubscribe from the newsletter at any time via the unsubscribe link in each email.
  11. Storage Period
    Personal data will only be stored for as long as necessary for the respective purposes.
  12. Your Rights
    You have the right to information, rectification, erasure, restriction of processing, and data portability.
  13. Right to Lodge a Complaint
    You have the right to lodge a complaint with a data protection supervisory authority.
  14. SSL Encryption
    Our website uses SSL encryption to protect data transmission.
  15. Meta (Facebook & Instagram) Pixel
    On our website, we use the so-called Meta Pixel from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. With the help of the Meta Pixel, we can track the behavior of users after they have been redirected to our website by clicking on a Facebook or Instagram ad. This allows us to evaluate the effectiveness of our advertisements and optimize future advertising measures. The following data may be processed: IP address, usage behavior, visited pages, and device information. The processing is carried out on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. The collected data is anonymous to us, but Meta can store this data and link it to your Meta account and use it for its own advertising purposes. Further information can be found in Meta's privacy policy at https://www.facebook.com/privacy/policy/. You can revoke your consent at any time via the cookie settings.
  16. Google Ads and Conversion Tracking
    We use Google Ads, an online advertising service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Within the scope of Google Ads, we use so-called conversion tracking. If you click on an ad served by Google, a cookie for conversion tracking is set. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website, we and Google can recognize that the user has clicked on the ad and been redirected to this page. The following data may be processed: IP address, visited pages, click behavior, and device information. The processing is carried out on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. Further information can be found in Google's privacy policy at https://policies.google.com/privacy. You can revoke your consent at any time via the cookie settings.
  17. Changes
    We reserve the right to adapt this privacy policy.



Status: April 2026